Frequently Asked Questions

What is your shipping policy?

  • Delivery is R95.00 nationwide, and free of charge for all orders over R1,000.00
  • Most orders are dispatched within 1-5 days (weekends and public holidays not included).
  • Once you’ve received your confirmation email, please use the tracking number provided to trace your parcel online.
  • Kindly Note that couriers may be delayed by holidays and during big sales. Please get in touch with us if you haven’t received your order within the stipulated time-frame.

Why is your free shipping threshold so high?

CBD is not a profit-making business and exists as a ministry to equip Africa with great Christian resources at the best prices possible. As such, our margins are as low as we can make them to cover our minimum costs. Free shipping costs us money and is only justifiable if we sell enough to cover the courier costs. We encourage you to co-ordinate with friends or others from your church and place a combined order if you are below the minimum for free shipping and wish to save on those costs too. Or take the opportunity to buy a few extra books for later reading or gifts.

Why can’t I find a product in your search?

We have over 10’000 products listed on our website and in our stores. Sometimes the search function can’t always find what you’re looking for the first time. Here are some guidelines that might help you get the result you are looking for. If you still can’t find the book you are looking for please feel free to contact us on or on 021 674 6931.

How do I open and read my eBook?

Almost all our eBooks are supplied in both MOBI and EPUB and formats; the two most widely used eBook formats which are accessible on any device. We always specify on the product page which format(s) the eBook is available in.

The MOBI file is intended to be read on Amazon Kindle devices or on the Kindle App which is available for most devices. You can download the app for your device here.

The EPUB file is a more widely supported format that can be read on all devices. On iPhones, iPads, and Macs you will be able to open it using iBooks, which is pre-installed. On Android, to be able to read the eBook you will need an eBook reader app. You can just search “ebook reader” in the Play Store and any of those apps should work. On Windows, you can search “ebook reader” on the Microsoft Store or on Google and download any of those recommendations for Windows.

What is your return policy?

You can find our return policy here. If you wish to lodge a return please contact us at or on 021 674 6931.

What denomination or religious group do you belong to?

CBD is an independent, evangelical ministry. That means we believe the Bible is God’s Word and the ultimate source of authority, and we believe the only way to be saved is by faith in the death and resurrection of Jesus Christ. We’d encourage our customers to consider the wealth of resources from the Reformed tradition however we gladly stock and sell a broad range of evangelical books.